Dentist on Highfield Park

This month the creative team has selected a dental website from Victoria.

See more

Team review and scores.

First Impressions


The user experience was very outdated, too simplistic, and performed very poorly with Google pange ranking. It's clear the site could have a much higher customer acquisition rate and benefit from some more recent advances in web design and development.

  • Design

    Score15

    Typical Layout and Design

    The design is very typical of an old dentist website. Standard menu items. Basic formatting. Lack of call to actions. Limited text and basic stock photos.

  • Branding

    Score12

    No Clear Brand

    The logo design and general branding of the business is actually non existant. The logo is very simple and non-vector based.

  • User Experience

    Score12

    Confusing and Cluttered

    Customers have a goal when they find a website. They want to find out key information, determine if the service can be trusted, learn about the people behing the business, and make contact quickly and easily. This website attempts these goals, but makes a number of basic mistakes that hinders this goal.

  • Technology

    Score18

    HTML

    The website is built on a HTML framework which is a very basic solution. It could benefit hugely from a Content Management System like Wordpress to really take thing to the next level. The server could also benefit from a cloud-based server which would increase speed and stability. There are a few errors showing in the console logs.

  • Social

    Score

    Non Existent

    There is absolutely no social media precense at all. A Facebook page would be a good decision for this company, and it would grow their user base. This is also the most successful approach to contacting customers to offer deals and provide updates - excellent work.

Performance

Score 25/30

Optimising your website's performance is crucial to increasing traffic, improving conversion rates, generating more leads, and increasing revenue.


Mobile

Score 0/30

Traffic from mobile devices is growing fast. Optimize your website for mobile or you'll miss out on valuable traffic, leads, and revenue.


SEO

Score 20/30

Making sure your website is easy for users to discover — and easy for search bots to understand—with better page titles, headings, and meta descriptions.


Recommended Improvements


Mobile Opimisation

Websites that are not optimised for mobile devices are severly penalised by Google SEO ranking. This is a critical step for all businesses.

Booking System

Upgrade contact form technology and use an integrated booking system rather than a third party option.

Web Development

Revamp website to improve first impressions. The current site is doing a number of things correctly, but they just need a little advice.

Design Concept

The designs below show a concept design that we feel would dramatically improve the online sales lead generation of potential customers. The key features include obvious call-to-actions, an advanced booking system, featured services, customer testimonials, success stories, and a price list that get's straight to the point.


Client:Dentist on Highfield Park

Date:30 May, 2016

Link:http://www.dentistonhighfieldpark.com.au/

Having recently looked for a dentist in Victoria, I jumped online like everyone does. After a while I discoverd Dentist on Highfield Park after a bit of a Google search. My first impressions were pretty typical of other competitor websites that I found.

My goal for this challenge was to design a fresh and engaging website. More importantly I wanted to implement a booking system, powerful customer onboarding tools, and provide a clear marketing plan for the business to leverage off.