Velvet Squid was contracted to create a set of wireframe mockups to help improve the existing Benefit & Retirement Calculator used by Australia Post. The existing tool was very dated, and was causing staff many issues, which were due to the poor user experience. The goal of these wireframes were to show how simple and fast it could be to completely overhaul the user-flow, gather more relevant information, and allow staff to really dig into the data and maximise their return.